My Hits | App

If you are accessing My Hits for the first time, you must register and set up your account. Click on My Hits, click on "Register" and enter your NIF, NIE or CIF and an e-mail address. You will receive a confirmation e-mail to activate your account and set up your password. Go back to Mi Hits, enter your login details and enjoy our Customer Area.

Make sure that the NIF/NIE/CIF and the email address are the same as the ones you provided when you took out the contract. If the problem persists, please call 1770 so that we can help you set up your account.

You can change your tariff through the My Hits App, available on Google Play and the APP Store. Access your mobile line and select Change Tariff.

The change will be applied in the next cycle. We do this to prevent you from being billed for extra consumption (data or minutes that would exceed the installment of the tariff you are switching to).

You can request one tariff change per month and if the change has not yet taken place, you can cancel it.

You can find out the status of your consumption and the details of your tariff at any time, in the My Hits App, available on Google Play and the APP Store.

Or if you prefer, you can access your Customer Area through our website, by going to the MY HITS menu.