What are the billing cycles with Hits?
The Hits billing cycle coincides with the calendar month.
Billing
Where can I query my invoices?
You can query your invoices in the Mi Hits App or by accessing your Customer Area through our website, by going to the MI HITS menu.
Can I limit my consumption?
Yes, you can set a consumption limit. Just call 900 69 60 68 and speak to one of our agents to set the limit you want. Start controlling what you spend with Hits.
What will the first bill I receive from Hits look like?
The first bill from Hits will be different from the rest as it will start on the date of activation of the service and will end on the 30th/31st of each month (28/29th in the case…
The first bill from Hits will be different from the rest as it will start on the date of activation of the service and will end on the 30th/31st of each month (28/29th in the case of February) at the end of the billing cycle. As you do not normally enjoy the tariff of the full month, a proration is automatically applied according to the number of days you have enjoyed the tariff.
I'm not sure if the amount of my last bill is correct, where can I check it?
If you have any doubts about the amount of your bill, we recommend you access the Hits Customer Area and check your bill for the month, where you will find the amounts and consumpt…
If you have any doubts about the amount of your bill, we recommend you access the Hits Customer Area and check your bill for the month, where you will find the amounts and consumption generated.
How can I pay an outstanding invoice from Hits?
If you have an outstanding invoice from Hits, you can pay it by bank transfer and/or POS payment. In any case, we recommend that you contact our Customer Service so that they can p…
If you have an outstanding invoice from Hits, you can pay it by bank transfer and/or POS payment. In any case, we recommend that you contact our Customer Service so that they can provide you with all the payment details and advise you throughout the process.
What are the international call tariffs?
Check our international call tariffs here.
How much do calls to special numbers cost?
By default, calls to special and/or Premium numbers are blocked to avoid an extra cost on your bill. You can query the tariffs here.