MORE REASONS FOR YOU TO STAY WITH US
WE IMPROVE YOUR TARIFF
We give you more gigabytes and we keep the price... or we lower it. You can see your new tariff and its price in the SMS you received.
WE GIVE YOU GIGAS FOR FREE
With your new mobile tariff, we'll give you 30GB of extra data for FREE, which you can use for 2 months from the date of change.
THE BEST ADVANTAGES
You will no longer have to pay for extra data consumption when you run out of data. If you run out of data, you will be able to surf at a reduced speed, at no additional cost. And if you prefer, you can continue surfing at high speed until the next renewal of your tariff, by signing up for any of our Extra Packages.
DO YOU HAVE QUESTIONS? DON'T WORRY, WE'LL SOLVE THEM
WHAT DO I HAVE TO DO TO ENJOY MY NEW TARIFF?
You don't have to do anything, no activation, no SIM change... nothing. We take care of the automatic change, on the corresponding date.
WHEN CAN I START ENJOYING MY NEW PAY MONTHLY CONTRACT PLAN?
Your new Pay Monthly Contract Plan will be activated on the same date as the renewal date of your old plan. From that moment you will be able to enjoy it. As always, we will send you a notification informing you when your new Pay Monthly Contract Plan will be activated.
HOW MUCH DOES IT COST TO CHANGE TO MY NEW PAY MONTHLY CONTRACT PLAN?
There is no cost to switch to your new pay monthly contract plan.
DOES MY NEW PAY MONTHLY CONTRACT PLAN HAVE A COMMITMENT TO STAY?
Nooo! You already know that in Hits none of our tariffs have commitment to stay.
WHEN WILL I RECEIVE MY BILLS AT MY BANK?
With the Hits Contract service, all your monthly expenses will be included in a single bill: the monthly installment of your Pay Monthly Contract and the consumptions made outside your bundle (excesses or services not included in the bundle). We will send it to your bank at the beginning of each month, specifically from the 10th of each month.
WILL THE CONSUMPTION CONTROL THAT I HAD IN MY PREVIOUS TARIFF BE MAINTAINED?
Of course it will. Your new Pay Monthly Contract will maintain the same consumption control, guaranteeing the maximum amount you want to spend for your consumption not included in your Tariff.
IF YOU STILL HAVE ANY QUESTIONS, YOU CAN FIND OUT HOW TO CONTACT US BY CLICKING HERE: